Frequently Asked Questions
How long have you been in business?
20 years serving Wilmington and the surrounding areas.
What is your delivery/pick-up policy?
Depending on the size and delivery location, a small fee may be applicable.
Do you offer setup of rented items?
What is your payment policy?
25 percent deposit of rental cost; the remaining balance is due two weeks before delivery. We accept Cash, Check, MasterCard, Visa and American Express.
What is your cancellation policy?
25 percent deposit nonrefundable.
What is the final date for changes to my orders?
Depending on the service, the changes can be made from two days to two weeks prior to the event. Specialty linens need to be finalized two weeks prior to the event.